xbagi Terms and Conditions
Please read all terms carefully before using this platform. By registering with xbagi, you are considered to have agreed to these terms and conditions.
These terms and conditions ("Terms") apply to the use of the xbagi platform and all its associated services ("Services"). By accessing the xbagi website (xbagi.cam), registering, or playing any game, you agree to comply with these Terms, our Privacy Policy, and our Responsible Gaming Policy.
xbagi reserves the right to modify these Terms at any time. If you continue to use the platform after changes take effect, you will be considered to have agreed to the updated Terms. We therefore recommend visiting this page regularly.
If you disagree with any part of these Terms, please refrain from using the xbagi services. For any questions, contact our support team at: [email protected]
Table of Contents
- 1. Definitions and Introduction
- 2. Eligibility Requirements
- 3. Account Registration
- 4. Deposits and Withdrawals
- 5. Bonuses and Promotions
- 6. Gaming Rules
- 7. Prohibited Conduct
- 8. VIP and Rewards Program
- 9. Responsible Gaming
- 10. Privacy and Security
- 11. Account Closure and Termination
- 12. Limitation of Liability
- 13. Dispute Resolution
- 14. Contact
Definitions and Introduction
Definitions and Introduction
The following terms carry specific meanings throughout these Terms:
- "Platform" or "Site" refers to the xbagi.cam website and all its subdomains, mobile versions, and associated applications.
- "User" or "You" refers to any person registered on the xbagi platform.
- "Account" refers to the personal gaming account created through registration on the platform.
- "Services" refers to all online gaming, betting, and related features provided by xbagi.
- "Real Money" refers to any transaction made using Taka (BDT/৳).
- "Bonus" refers to promotional funds, free spins, or other rewards granted by xbagi.
xbagi is an online gaming platform that provides slot games, live casino, sports betting, and other gaming services for players in Bangladesh. xbagi maintains a safe and reliable environment through SSL encryption and fair play assurance.
Eligibility Requirements
The following eligibility requirements must be met to open an account and use the services on the xbagi platform:
- You must be 21 (twenty-one) years of age or older. This platform is intended only for those aged 21 and above.
- You must be a resident of a location where online gaming is legally permitted.
- You may open only one personal account. Opening multiple accounts under the same individual is prohibited.
- You will operate the account in your own name, for yourself, and for your own personal purposes.
- xbagi employees, their immediate family members, or employees of affiliated companies may not play with real money on this platform.
For age verification, xbagi may at any time request a national ID, driving licence, or other valid document. Failure to provide documentation may result in the account being suspended or closed.
Account and Payment
Account Registration and Management
When registering an account on the xbagi platform, you agree to provide accurate, complete, and up-to-date information. Providing false information is a violation of the Terms and may result in account termination.
- Each individual may open only one account. Creating multiple accounts under the same IP address, device, payment method, or identity document is prohibited.
- You are solely responsible for keeping your account password secure. Sharing your password with third parties is prohibited.
- If you suspect unauthorised access to your account, notify the support team immediately.
- To update your registered information, contact [email protected].
- Transferring, selling, or renting your account to another person is strictly prohibited.
xbagi may at any time request identity verification as part of the KYC (Know Your Customer) process. Failure to provide the required documents within the specified timeframe may result in the account being restricted or suspended.
Deposit and Withdrawal Policy
Transactions on the xbagi platform can be made through the most popular mobile banking methods in Bangladesh.
- Supported Payment Methods: bKash, Nagad, Rocket, Upay.
- Minimum Deposit Amount: ৳200 (per method).
- Minimum Withdrawal Amount: ৳800.
- Withdrawal Processing Time: Generally completed within 1 hour.
- Deposits and withdrawals must be made using the same payment method — meaning if you deposit via bKash, you must also withdraw via bKash.
- Account verification must be completed before a withdrawal can be made.
- xbagi reserves the right to conduct additional verification procedures for unusual transactions.
- In cases of money laundering or fraudulent transactions, the account will be immediately closed and the relevant authorities will be notified.
All transactions are processed in Bangladeshi Taka (BDT / ৳). xbagi does not charge any hidden fees or extra charges. However, your mobile banking provider may apply its own service charges.
Bonuses and Gaming Rules
Bonus and Promotion Terms
xbagi offers various types of bonuses and promotional offers. Please read the specific terms carefully before accepting any bonus.
Welcome Bonus
- New members will receive a 100% bonus on their first deposit up to ৳8,000.
- This bonus has a wagering requirement of 25 times (deposit + bonus) — meaning you must wager 25 times the total amount before withdrawing the bonus.
- The welcome bonus must be used within 7 days of the first deposit.
- Each account is eligible for the welcome bonus once only.
General Bonus Rules
- Winnings earned from a bonus must meet the wagering requirement before withdrawal.
- If multiple bonuses are active at the same time, the second cannot be used before the first is completed.
- xbagi reserves the right to modify, suspend, or cancel any bonus offer at any time.
- If bonus abuse or manipulation is found, the bonus and any associated winnings will be cancelled and the account may be suspended.
- A maximum bet limit applies when wagering with bonus funds — this limit will be stated in the specific terms of each bonus.
Gaming Rules
All games on the xbagi platform are operated fairly and transparently. Game outcomes are determined using RNG (Random Number Generator) technology provided by game suppliers.
- If a connection is lost after a game round has started, the round will complete and the result will be visible once the connection is restored.
- If a technical error causes an issue with a game result, xbagi will investigate and take appropriate action.
- The game supplier's own rules and terms will also apply.
- The game rules displayed on the xbagi platform will be considered final.
- In live casino games, the dealer's decision is final, except in cases of technical error.
- In sports betting, if an event is cancelled or postponed, bets will be settled in accordance with standard betting rules.
xbagi is committed to ensuring fair play at all times. If you have a complaint about a game result, please report it to [email protected] within 24 hours.
Prohibited Conduct and VIP Program
Prohibited Conduct and Fraud Prevention
The following activities are strictly prohibited to protect the safety and fairness of the xbagi platform:
- Multiple Accounts: Operating more than one account by the same individual.
- Bonus Abuse: Exploiting the bonus system to gain unfair advantages.
- Software Assistance: Using automated bots, scripts, or other technological aids in games.
- Collusion: Coordinating game outcomes with other players without authorisation.
- Fraudulent Transactions: Using stolen or unauthorised payment methods.
- Money Laundering: Using the platform for the purpose of laundering illegal funds.
- Hacking Attempts: Any attempt to interfere with the platform's security systems.
- Abusive Conduct: Threatening or harassing the support team or other users.
For any of the above violations, xbagi reserves the full right to permanently close the account, confiscate the balance, and take legal action where applicable.
VIP and Rewards Program
The xbagi VIP program has 5 tiers in total. Each tier offers weekly cashback and special benefits:
- Bronze: Up to 0.2% weekly cashback.
- Silver: Up to 0.3% weekly cashback.
- Gold: Up to 0.5% weekly cashback.
- Platinum: Up to 0.6% weekly cashback.
- Diamond: Up to 0.8% weekly cashback.
VIP tier progression depends on your activity and consistency of play on the platform. Contact the support team for more details on how to reach higher tiers.
- Cashback is calculated on a weekly basis and paid within a specified timeframe.
- VIP benefits apply to active accounts only.
- xbagi reserves the right to modify the VIP program terms at any time.
Responsible Gaming and Privacy
Responsible Gaming Policy
xbagi is firmly committed to ensuring a safe and responsible gaming environment. We believe that gaming should be for entertainment, not as a source of income.
- Never bet beyond your means.
- Do not try to bet more to recover your losses.
- If you notice signs of a gaming problem, seek expert help immediately.
- Contact the support team to set deposit limits, betting limits, or self-exclusion on your account.
- Once a self-exclusion request is processed, it is not possible to reactivate the account before the specified period ends.
To learn more about responsible gaming, visit our Responsible Gaming page.
Privacy & Data Protection
xbagi places the highest importance on the privacy of your personal information. We keep all data secure using SSL encryption technology.
- Your personal information is used only for the purposes of providing services, verifying identity, and fulfilling legal obligations.
- Information is not disclosed to third parties, except where required by legal obligation.
- Data related to gaming activity, transactions, and connections is stored for security purposes.
- To learn more about our use of cookies, read our Privacy Policy.
Account Cancellation & Dispute Resolution
Account Closure & Cancellation
Closure at user's request:
- You may request account closure at any time by emailing [email protected].
- Withdraw your available balance before closure (subject to all wagering conditions being met).
Cancellation by xbagi:
- In the event of a violation of the terms and conditions.
- If evidence of fraud or deception is found.
- Accounts inactive for a long period (12 months or more).
- Due to legal or regulatory requirements.
Limitation of Liability
The xbagi platform is provided on an "as is" basis. xbagi is not liable in the following cases:
- If a game is interrupted due to internet connection issues.
- If there is a delay caused by third-party technology or payment provider issues.
- Temporary service unavailability due to unexpected technical errors.
- Issues related to the user's own device or software.
However, xbagi is always committed to providing a quick and effective resolution.
Dispute Resolution Process
If you have a disagreement with xbagi on any matter, follow the process below:
- Step 1: Submit your complaint via 24/7 live chat or at [email protected].
- Step 2: The support team will provide an initial response within 48 hours.
- Step 3: For complex matters, a formal investigation will be conducted and the decision will be communicated in writing.
xbagi's decision will be considered final, however, the interests of both parties will be taken into account in any dispute.
Contact
For any questions, comments, or concerns regarding these terms and conditions or xbagi services, contact us:
- Email: [email protected]
- 24/7 Live Chat Support (in Bengali)
Our support team is available around the clock to serve you. Contact us via live chat for assistance in Bengali.
All communications are handled according to Bangladesh Standard Time (BST, UTC+6).
General Provisions & Appendix
If any provision of these terms and conditions becomes invalid or unenforceable for any reason, the remaining provisions will remain in full effect. xbagi's failure to exercise any right does not constitute a waiver of that right.
These terms and conditions constitute the entire agreement between xbagi and the user and supersede all prior oral or written understandings. The latest version of the terms and conditions will always be available at xbagi.cam/terms-conditions.
To learn more about these terms and conditions or to view other legal documents, visit the links below: Privacy Policy | Responsible Gaming | FAQ
For ages 21+